Privacy Policy
Last updated : 10 juin 2026
At Salon NovantaDue, we take the protection of your personal information seriously. This policy explains how we collect, use and protect your information in compliance with Quebec Law 25, PIPEDA (federal law), and CASL (anti-spam legislation).
Privacy Officer
Juliano Stavole (owner) is responsible for the protection of personal information. For any questions or requests, contact us at salonnovantadue@gmail.com.
Information Collected
We collect the following information:
- Via contact form: full name, email, phone number (optional), message content.
- Via Google Analytics (GA4): anonymized browsing data, pages visited, device type, country.
- Via Setmore (booking platform): name, email, phone, appointment details. This data is collected directly by Setmore, not by us.
Purpose of Collection
- Respond to your inquiries
- Provide our services
- Improve website experience
- Send commercial communications (with your consent, in compliance with CASL)
Third-Party Services
Your data may be processed by the following providers:
- Resend (email delivery) — data processed in the United States
- Google Analytics (GA4) — anonymized data
- Setmore (booking) — separate privacy policy
- Vercel (hosting) — server logs
- Google Maps (embedded map) — Google's privacy policy applies
Data Retention
Contact form submissions are retained for 12 months, then deleted. Analytics data is retained per GA4 default settings.
Your Rights
Under Law 25 and PIPEDA, you have the right to access, correct or delete your personal information. You may also withdraw your consent to commercial communications at any time. To exercise these rights, contact us at salonnovantadue@gmail.com.
You also have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI): www.cai.gouv.qc.ca.
Cookies
Google Analytics uses cookies to measure website usage. These cookies collect anonymized data. You can disable cookies in your browser settings.
Updates
This policy may be updated occasionally. The date of the last update is shown at the top of this page.